This represents part of the terms and conditions of any Rental Agreement between Dordogne Country House Holidays SARL and the person signing the booking form on your party's behalf. By signing the Rental Agreement you accept that you have read, understood and agree to be bound by the terms and conditions of that rental agreement. Please read these terms & conditions carefully; they exist for your protection as well as ours.

  1. Booking periods are Saturday to Saturday, unless specified otherwise in your rental agreement. Arrival on Day 1 after 5p.m, final day departure by 10 a.m.
  2. A non-refundable 25% deposit is required (100% if within 6 weeks of the start of your holiday) before confirmation of your booking can be given. If you have to cancel, your deposit will be forfeited. If you cancel within six weeks of arrival date, the full amount will be forfeited.
  3. The balance of the final invoice (the remaining 75% of the rent and the refundable damage deposit) is payable in full no later than 6 weeks before your arrival date. 
  4. Rental rates include one set of household linen, gas, electricity, water, internet access, heating in cool season (unless specified to the contrary on the rental agreement), the use of the property and contents, and grounds, local taxes and final standard cleaning fee.
  5. A refundable damage deposit of 500 euros for Villa Ste Therese or 250 euros for Les Cerisiers will be payable with the final payment. The damage deposit will be returned, normally within 14 days of your departure from the house, after the property has been checked. All breakages, losses or damage and extra costs or charges will be deducted from the damage deposit. Should the damage deposit be insufficient to meet such costs or liabilities, any additional amount is payable by the person signing the booking form.
  6. Villa Ste Therese and Les Cerisiers are STRICTLY NON SMOKING houses, and DO NOT ACCEPT PETS.
  7. No P20 please! Due to terrible staining and damage to our pool liner, bedlinen and towels, we had to ban P20, and any similar ten-hour sunscreens.  Any damage or stains caused by this product will be deducted from the Security Deposit.
  8. Maximum guest limits must not be exceeded: in the Villa the maximum is ten (10); in Les Cerisiers the maximum is two (2).
  9. Villa Ste Therese does not accommodate any children under school age (ie. All children must be five (5) year and older). Les Cerisiers is a small one-bedroom gite for one or two adults.
  10. Guests are asked to leave the property as clean and tidy as possible on departure in order to ensure the continued comfort and high level of service to our next guests. Please remove all rubbish to the local public dustbins & recycling bins. Where the property is left excessively dirty, requiring anything more than normal cleaning, a deduction will be made from the damage deposit.
  11. The Villa and Les Cerisiers may be rented simultaneously by separate parties at any given time. The two properties can be rented by the same party simultaneously, but each property requires its own signed rental agreement to cover that arrangement.
  12. The swimming pool is for the exclusive use of Villa guests during the summer season.  Pool opens 1 June to 30 September, weather permitting. Les Cerisiers guests are welcome to use the pool if Villa is empty.
  13. No responsibility will be accepted by the owners for claims resulting from children or guests of any age in or near the property, swimming pools, lakes or rivers, forests or elsewhere.
  14. No compensation will be paid where anything occurs beyond the control of the owners (including inclement weather, temporary loss of satellite TV, power, gas or internet, or anything unusual or unforeseeable). You are strongly advised to arrange personal travel and health insurance.
  15. Guests are fully responsible for any damage and/or losses to the owners' property and belongings and undertake to inform the owners immediately of any such damage, which will be charged to the person signing the rental agreement, or deducted from the damage deposit. An Inventory is provided on arrival in both the Villa and Les Cerisiers, checked and signed by our Housekeeper.  Please take the time to peruse this Inventory.  If you find anything on the Inventory to be damaged or dirty or lacking, please notify our Housekeeper immediately.
  16. Our Housekeepers are always available for our guests' genuine health, safety or equipment emergencies. But this is an independent gite, so any restaurant reservations, tourism logistics or personal arrangements are to be undertaken by guests, not the Housekeeper, as per any other holiday house booking.
  17. Under no circumstances may guests touch or interfere with any pool equipment or materials, heating equipment or other equipment. We reserve the right to take any relevant action, including immediate termination of the tenancy, if any property including the swimming pool and its grounds are abused or misused. Damage to the lining of the swimming pool as a result of the fault or abuse (wilful, negligent, accidental or otherwise) of the guests will be fully charged to guests up to the cost of replacing such liner and any consequences thereof.
  18. We reserve the right to terminate, without refund, any booking at any time if the behaviour of guests in your party is illegal, negligent, disreputable, or disturbing to others in the community, or if the names or numbers of guests staying differ from those declared on the rental agreement.
  19. No assignment, subletting or changes to the details on the rental agreement are allowed without express approval and consent of the owners. Tents, caravans or motorhomes are not permitted at the property.
  20. Please note that if you later wish to change your booking dates, or the names or numbers of any guests, a new rental agreement must be completed and acknowledged before the revised booking is valid.
  21. A complimentary basic 'starter set' of household items is supplied on arrival (eg. toilet rolls, dishwashing liquid & tablets, tea, coffee, rubbish bin bags), but all other items for personal consumption during your stay are to be purchased at guests' own expense.
  22. We wish you an enjoyable and peaceful stay at Villa Ste Therese. We ask our guests to treat the house and its contents with the respect and care you would give your own home.